Privacy Policy

7j7 Crash Privacy Policy — Our Commitment to Protecting Your Data

This page explains how your personal data is collected, used, and protected on the 7j7 Crash platform. We believe data protection is your fundamental right.

Last Updated: 1 January 2026  ·  Version 2.5
Quick Info
Your data is never sold to third parties
SSL Encrypted
Secure storage of KYC information
Right to Control Cookies
Data deletion requests are possible
Contact 24/7 Support
Core Security Principles

Our 6 Core Principles for Protecting Your Data

Every policy in place works to keep your privacy protected

Encrypted Storage

All your personal data is stored on secured servers using AES-256 encryption. Data transfers are secured via SSL/TLS protocols.

Never sold to third parties

7j7 Crash never sells or rents your personal data. Only limited information is shared with trusted partners strictly for service operations.

Your Controls

You have the right to view, correct, or request deletion of your data. Contact our support team and action will be taken within 72 hours.

Cookie Transparency

We're clear about which cookies we use and why. You have the option to disable non-essential cookies at any time.

KYC Security

Documents submitted for identity verification (NID, passport) are used solely for verification purposes and are stored securely.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your choice.

Table of Contents

1Introduction & Our Commitment

Welcome to 7j7 Crash. We believe privacy is a fundamental right for every user. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

By registering on the 7j7 Crash platform or using any of our services, you agree to this Privacy Policy. Please read it carefully before signing up.

This policy is more than a legal document — it's our commitment to being honest with our users. We will never misuse your data and will always put your interests first.

Applicability: This Privacy Policy applies to all 7j7 Crash services, mobile app (if applicable), website, and all associated platforms.

2What Data We Collect

7j7 Crash only collects information that is strictly necessary to operate the service. Collecting unnecessary data goes against our policy.

Data Type Example How We Collect It
Identity Information Full name, date of birth, NID/passport Registration & KYC Process
Contact Information Mobile number, email address Registration Form
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Data Game history, login timestamps, IP address Automatically
Device Information Device model, operating system, browser Automatically
Cookies & Tracking Session tokens, preference settings Via Cookies

During KYC verification, you may be asked to provide a photo of your national ID or passport. This information is used solely for identity verification and fraud prevention. Document images are never shared with third parties.

Note: Please provide accurate information only. Submitting false or incorrect details is a violation of our Terms & Conditions and may result in account suspension.

3How Your Data Is Used

7j7 Crash uses collected data for the following purposes:

  • Account Management: To facilitate registration, login, password recovery, and account security.
  • Payment Processing: To accurately process deposits and withdrawals and maintain transaction history.
  • Service Improvement: To analyze user behavior and improve the platform's games and features.
  • Fraud Prevention: To detect suspicious transactions, multiple accounts, and unusual activity.
  • Customer Support: To respond to your inquiries and resolve any issues you may have.
  • Legal Obligations: To comply with applicable laws and regulatory authority directives.
  • Promotional Communications: To send you offers and promotions with your consent.
Please Note: 7j7 Crash does not use your data for profiling or automated decision-making. Every decision is subject to human review.

We may use your gaming history to deliver a personalized experience — such as showing your favorite games or relevant promotions. This is entirely optional, and you can turn off this feature at any time.

4Data Sharing & Third Parties

7j7 Crash never sells your personal data. Information may be shared only in the limited circumstances outlined below:

  • Payment Processors: Minimum information required to process Mobile Pay, Nagad, Rocket, or USDT transactions.
  • Identity Verification Services: With trusted third parties engaged for KYC verification.
  • Law Enforcement: In cases of a court order or legal obligation.
  • Fraud Prevention: Limited data used for fraud detection and prevention.

All third-party partner agreements explicitly state that they may only use your data for the specified purpose and may not disclose it to any further parties.

Please Remember: 7j7 Crash will never ask for your password, OTP, or card number over the phone or via messages. If you receive such a request, treat it as fraudulent.

5Data Retention & Deletion

7j7 Crash does not retain your data longer than necessary. The key principles governing data retention are:

Data Type Retention Period
Account InformationFor the duration of active account + 5 years
Transaction HistoryAs required by legal obligations (typically 5–7 years)
KYC Documents3 Years After Account Closure
Gaming Logs1 Year
Support Chat History2 Years
Marketing DataUntil consent is withdrawn

After account closure, your data can be deleted upon request. However, certain information may need to be retained for a specified period due to legal obligations. To request data deletion, email support@7j7crash.app.

6Cookie Policy

7j7 Crash uses cookies to keep the website running smoothly and to enhance your experience. The types of cookies we use:

  • Essential Cookies: Maintains your login session and keeps the site secure. These cannot be disabled as the site will not function without them.
  • Functional Cookies: Remembers your language preference, theme settings, and more.
  • Analytical Cookies: Measures how many users visit each page. Data is fully anonymized.
  • Marketing Cookies: To show you relevant promotions. You can opt out of this at any time.
Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7Your Rights

7j7 Crash respects the data rights of every user. Your rights include:

Right to Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

The right to receive a copy of your data in a commonly used format.

Right to Object

You have the right to object to the use of your data for marketing or profiling purposes.

To exercise any of your rights, email us at support@7j7crash.app. We will respond within 72 hours and take the necessary action within 30 days.

8Protection of Minors

7j7 Crash is strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors.

If a parent or legal guardian suspects that a minor's data has been collected, they can notify us immediately. We will delete the data and close the account without delay.

For Parents & Guardians: If you suspect your child is using 7j7 Crash, please contact us at support@7j7crash.app. We will take immediate action.

9Security Measures

7j7 Crash uses industry-standard security measures to protect your data:

  • SSL/TLS Encryption: All data transfers take place through encrypted channels.
  • AES-256 Storage: All data is stored in encrypted form within our database.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Access Controls: Only authorized personnel have access to data on a need-to-know basis.
  • Data Backup: Regular backups are stored in a secure location.

In the event of a data breach, we will promptly notify affected users in accordance with applicable law and take immediate steps to resolve the issue.

10Policy Updates

7j7 Crash may update this Privacy Policy from time to time. When changes are made:

  • You will be notified in advance by email or SMS of any significant changes.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • To request a previous version of this policy, please contact our support team.

We recommend reviewing this page periodically. If you object to any changes, you will have the opportunity to withdraw your balance before closing your account.

11Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to us:

  • Email: support@7j7crash.app
  • Live Chat: Click the chat icon in the bottom-right corner of any page on the platform.
  • Help Center: Help Center A detailed guide is available on the page.
  • FAQ: For answers to common questions FAQ View.

We will provide an initial response to any privacy complaint within 48 hours. For complex matters, we aim to deliver a full resolution within 30 days. Every complaint is taken seriously.

Data Protection Officer: For serious privacy concerns, email our Data Protection team directly at privacy@7j7crash.app — we treat every report with the highest priority.
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